Image Viper Support Forum
September 11, 2010, 03:43:35 am *
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 1 
 on: August 09, 2010, 08:38:24 pm 
Started by terminaltower - Last post by terminaltower
Thank you very much. 

 2 
 on: August 09, 2010, 07:48:14 pm 
Started by terminaltower - Last post by Admin
Hi there..... this was caused by your account renewal occurring when our server was down & hence our server never received the paypal notification & wasn't able to update your account.

I have now fixed this for you. Smiley

 3 
 on: August 09, 2010, 07:34:53 am 
Started by terminaltower - Last post by terminaltower
I note that it's saying my subscription has expired when Paypal is showing that a payment was made to you.  What is going on?  As you know I cannot reinstate the Paypal dispute. Transaction ID is  S-8NL84318AW936104K, obviously I should not have to be paying you twice.

 4 
 on: August 09, 2010, 07:31:30 am 
Started by terminaltower - Last post by terminaltower
Hello, I have a paid account with you under my e-mail the.terminal.towerAT gmaildotcom.  I opened a Paypal disputewith you open during your downtime because I did not know if the site
was coming back.  You informed me that the service had resumed and I cancelled the Paypal dispute.  You should therefore have received your regular paid hosting payment as my Paypal is showing it was made. 

My account is back showing all my images, but I am unable to link to any of the images.
I get the "Imageviper" graphic.  Is there a payment issue or have I exceeded some limit, or is there a technical difficulty.  Please let me know as I cancelled the Paypal dispute with you assuming that
everything was working because I could see my images in the account, but now my images will not link anywhere.

 5 
 on: April 04, 2010, 05:24:12 pm 
Started by tillystuff - Last post by Admin
OK... this has now been fixed. Sorry for the delay.

 6 
 on: April 04, 2010, 01:51:13 am 
Started by DarkMere - Last post by DarkMere
Thanks for the quick reply. Looking forwards to the upgrade.  Smiley

 7 
 on: April 04, 2010, 01:49:10 am 
Started by tillystuff - Last post by DarkMere
Waiting for the same fix, just want to say thanks for your quick attention, and your courteous email service.

 8 
 on: April 03, 2010, 11:59:54 pm 
Started by tillystuff - Last post by Admin
We have identified the problem & are in the midst of fixing it. Smiley

 9 
 on: April 03, 2010, 11:51:48 pm 
Started by tillystuff - Last post by tillystuff
Ok great...thanks for responding so quickly!
Gary

 10 
 on: April 03, 2010, 06:52:56 am 
Started by tillystuff - Last post by Admin
Your images should be working now.... however the thumbnail when you upload them still shows a broken image, however if you click on it the larger sized image will show up.

We are still working to fix the broken thumbnail image.

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