Image Viper Support Forum
February 05, 2012, 03:21:38 AM
Welcome,
Guest
. Please
login
or
register
.
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
Home
Help
Search
Login
Register
Image Viper Support Forum
>
Image Viper Support
>
Paid Account Questions
> Topic:
My account will not let me link images
Pages: [
1
]
Go Down
« previous
next »
Print
Author
Topic: My account will not let me link images (Read 1167 times)
0 Members and 2 Guests are viewing this topic.
terminaltower
Newbie
Offline
Posts: 5
My account will not let me link images
«
on:
August 08, 2010, 07:31:30 PM »
Hello, I have a paid account with you under my e-mail the.terminal.towerAT gmaildotcom. I opened a Paypal disputewith you open during your downtime because I did not know if the site
was coming back. You informed me that the service had resumed and I cancelled the Paypal dispute. You should therefore have received your regular paid hosting payment as my Paypal is showing it was made.
My account is back showing all my images, but I am unable to link to any of the images.
I get the "Imageviper" graphic. Is there a payment issue or have I exceeded some limit, or is there a technical difficulty. Please let me know as I cancelled the Paypal dispute with you assuming that
everything was working because I could see my images in the account, but now my images will not link anywhere.
Report to moderator
Logged
terminaltower
Newbie
Offline
Posts: 5
Re: My account will not let me link images
«
Reply #1 on:
August 08, 2010, 07:34:53 PM »
I note that it's saying my subscription has expired when Paypal is showing that a payment was made to you. What is going on? As you know I cannot reinstate the Paypal dispute. Transaction ID is S-8NL84318AW936104K, obviously I should not have to be paying you twice.
Report to moderator
Logged
Admin
Administrator
Jnr. Member
Offline
Posts: 73
Re: My account will not let me link images
«
Reply #2 on:
August 09, 2010, 07:48:14 AM »
Hi there..... this was caused by your account renewal occurring when our server was down & hence our server never received the paypal notification & wasn't able to update your account.
I have now fixed this for you.
Report to moderator
Logged
terminaltower
Newbie
Offline
Posts: 5
Re: My account will not let me link images
«
Reply #3 on:
August 09, 2010, 08:38:24 AM »
Thank you very much.
Report to moderator
Logged
Pages: [
1
]
Go Up
Print
Image Viper Support Forum
>
Image Viper Support
>
Paid Account Questions
> Topic:
My account will not let me link images
« previous
next »
Jump to:
Please select a destination:
-----------------------------
Image Viper News
-----------------------------
=> News & Annoucements
-----------------------------
Image Viper Support
-----------------------------
=> Help & Questions..
=> Paid Account Questions
=> Bugs & Technical Problems
-----------------------------
Showcase & Discussion
-----------------------------
=> Photos & Graphics Forum
=> Image Viper Lounge
-----------------------------
Other
-----------------------------
=> Suggestions & Feedback
=> Testing Forum
Loading...